+ What can Cyber Monday Packages be used for?

Cyber Monday hours can be used towards our award-winning Home Organizing, Decluttering, Unpacking, Space Planning & Product Sourcing.

+ What services are additional?

Move management and estate clearouts incur a $25/hour surcharge for the project lead. Please note project management time for all projects is billed separately at $100/hr.

+ What if I live outside of the 5 boroughs? Can I still work with you?

Yes, we can travel anywhere! We will charge an additional travel fee depending on your location. Reach out directly to discuss your project.

+ When can we schedule?

Hours can be used Monday through Friday within the 5 boroughs of NYC.

If you want to book on the weekend, it's a $25/hr surcharge billable when you use your hours.

+ How may I book my hours?

We consider the hours you purchase as a package that you can draw down from. We require a four-hour minimum per organizer per session. You may schedule one session from 9am-1pm or 2-6pm, or an eight-hour session from 9am-5pm or 10am-6pm. We are not able to accommodate any requests for alternate timings on our Cyber Monday Deals.

+ I'm not sure how many hours I need!

If you think your project may be between packages, we suggest "sizing up" or mix and match packages to get the amount of hours you'd like to purchase. This is our one and only sale of the year!

+ Is there a limit to how many packages I can purchase?

As they say in Mean Girls: “The limit does not exist.”

+ What methods of payment do you accept?

We accept all major credit cards (which are subject to a 3% processing fee), as well as Zelle, check and ACH transfer. More details about each payment method will be listed at the bottom of your invoice, which is due by Friday, December 4, 2026.

+ Do my packages expire?

Packages purchased in 2026 must be used by end of 2027. If unused by end of 2027, the face value (purchase price) will always be available for credit on any future invoice at our current hourly rate.

+ Can I use this sale towards a session I already have scheduled?

Yes, you may!

+ Can I gift this to someone?

How generous of you! Yes, we're happy to help anyone who would like our support.

+ I’m ready! What’s the next step?

Please fill out this form by 11:59 pm tonight. Have another question? Include it on the form or email us at inquiries@urbanclarity.net. We're excited to work with you!